Privacy Policy

Effective Date: 16 September 2024

Last Updated: 16 September 2024

Aurum Homeopathy is dedicated to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, and protect your information in accordance with applicable privacy laws and regulations.

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PRIVACY POLICY

Welcome to Aurum Homeopathy. By using our services, you consent to the terms of this Privacy Policy. We are committed to safeguarding your personal and health information and ensuring it is used responsibly.

2. Information we collect

2.1 Personal Information
We collect personal information that you provide to us, including:

• Name

• Contact details (phone number, email address)

• Date of birth

• Medical history and health information

• Appointment details

2.2 Usage Data
We may collect data about your interactions with our website or services, such as:

• IP address

• Browser type

• Pages visited

• Time and date of visit

2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience and gather information about how our website is used. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

3.1 To Provide Healthcare Services
We use your personal and health information to:

• Schedule and manage appointments

• Provide homeopathic consultations and treatments

• Follow up on treatment plans and outcomes

3.2 To Communicate With You
We may use your contact information to:

• Send appointment reminders

• Provide updates and information about your treatment

• Respond to your inquiries and feedback

3.3 To Improve Our Services
We use information about your interactions with us to improve our services and customer experience.

3.4 To Comply With Legal Obligations
We may use or disclose your information to comply with applicable laws and regulations, including healthcare regulations.

4. How We Protect Your Information

4.1 Security Measures
We implement a variety of physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and restricted access to personal data.

4.2 Data Retention
We retain your personal and health information only as long as necessary to provide our services, fulfill legal obligations, and maintain records as required by applicable laws.

5. Sharing Your Information

5.1 With Your Consent
We may share your information with third parties if you provide us with explicit consent to do so.

5.2 With Healthcare Providers
We may share your information with other healthcare providers involved in your care, as required for your treatment.

5.3 Service Providers
We may disclose your information to third-party service providers who assist us in operating our business, such as appointment scheduling services or billing processors. These providers are contractually obligated to protect your information.

5.4 Legal Requirements
We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, or that of others.

6. Your Rights

6.1 Access and Correction
You have the right to access and correct your personal and health information. To request access or correction, please contact us at [contact email/phone number].

6.2 Confidentiality Requests
You may request restrictions on certain uses or disclosures of your health information. We will consider your request and notify you of our decision.

6.3 Withdrawal of Consent
You may withdraw your consent for certain uses and disclosures of your information at any time, subject to legal and contractual obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aurum Homeopathy
Email: aurum.homeopath@gmail.com
Phone: 0423878088
Address: Bridgewater, South Australia